For us, the devil is in the detail. Literally. From the props themselves to the carefully curated backstory and detailed routining that accompanies each of our effects. Several customers have commented that antique ‘experts’ have appraised our props and confirmed their antiquity. This makes us smile. It’s the icing on the cake as most of our props don’t just look authentic. They are authentic. They are made the same way, using traditional methods and craftsmanship and finished with ‘proper’ period correct fittings.
Everything we sell is manufactured in our own workshops and studio. From detailed woodworking and metal fabrication to electronics, model-making and printing. The only items we outsource are our PCBs. We don’t buy pre-built items and modify them everything is designed and built from the ground up to our own exacting specifications so you won’t find props like these anywhere else.
We ship worldwide. We use a brokerage service that helps us find the best shipping rates. We only ship with recognised carriers such as DPD, DHL, FedEx and UPS. Smaller items are often sent via Royal Mail to keep costs to a minimum. Our items are always sent tracked and require a signature on receipt.
You can check stock levels on each product page. If an item is in stock it will ship within three working days and you’ll be notified by our system when your order is complete. You will then receive a further email with a tracking number.
Some of our regular products are available for backorder. Lead times are provided for back orders on each individual product page. If backordering is not available simply add your email to the ‘in-stock notifier’ and you’ll be notified as soon as it becomes available again so you can decide if you still want to purchase.
Our preferred method of payment is PayPal via the website. We also accept bank transfers but please email us first if you’re considering that as an option. We also accept most major credit cards at conventions here in the UK. It’s probably also worth mentioning that we don’t discount our products other than at conventions. We prefer to reward our loyal customers in other ways – with add-ons, extras and customisations if they are required.
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